1. Reservation Cancellations

48 Hours or More: Generally eligible for a full refund to your original payment method. Within 48 Hours: Cancellations usually incur a cancellation fee equal to one day’s rental cost, or a forfeiture of a fixed reservation fee (e.g., AED 300).No-Shows: If you fail to show up at the scheduled pick-up time, the entire rental amount is forfeited.

2. Early Returns (Unused Days)

 

If you return the car earlier than your scheduled drop-off date, the rules are strict:Short-Term Rentals (Daily/Weekly): Early returns typically yield no refunds for unused days unless agreed upon in writing.Long-Term/Monthly Rentals: Unused days on monthly plans are generally non-refundable. 

3. Security Deposit Refunds

This is the amount held on your card to cover potential damages, Salik/toll fees, and traffic fines:Standard Timeline: Refunds typically take 15 to 30 days after you return the vehicle. This gives the rental company time to check for pending fines or tolls.Credit Card Pre-authorization: Often takes the form of a hold, which simply expires and releases the blocked funds back to your available balance.Debit Card: Deductions are charged immediately and refunded within 30 days of off-hiring the vehicle.“In Dubai, the typical security deposit refund time for car rentals ranges from 15 to 30 days after you return the vehicle.